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This documentation elaborates on the Jira Change Failure Rate KPI features, data blocks, charts, filters, and the formula based on the filters applied. This KPI always depicts the 15 most recent results from the selected Date Range, customized in KPI Settings. You may also customize the results displayed to only include specific Jira Change Types and Jira Projects in the KPI Settings.

Jira Change Failure Rate KPI

This KPI basically measures the rate of failures that occurs due to changes. This KPI will require the specific Change Types that are relevant to restoring failures, and then the change failure rate will be calculated based on the total changes that happened over a given period of time.

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