This documentation elaborates on the Jira Mean Time to Resolution KPI features, data blocks, charts, filters, and the formula based on the filters applied. The This KPI always depicts the most recent 15 results from the selected Date Range (selected in KPI Settings), customized in KPI Settings. You may also customize the results displayed to only include specific Jira Priorites and Jira Projects in the KPI Settings.

Jira Mean Time To Resolution KPI

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This chart depicts the mean time to resolution of Jira incidents by date, showing only 15 results.

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Number of Incidents Chart

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