Insights Notifications

Owned by prasanalakshmi
Oct 18, 2022
2 min read

Insight Notifications allow you to monitor Important site metrics by receiving alerts. When a certain metric is achieved, an alert can be triggered.

In this section

  • Data Points Settings Overview

  • Notification Supported KPIs

  • Configure Notifications for KPI

Data Points Settings Overview

Datapoints refers to the factual information produced from a measurement or investigation and can be represented as a numerical data point, a statistical display or a graph.

In Opsera, we allow users receive notifications when a set limit/condition is met for a data point. You can configure this under Data Point Settings at the time of configuring the notifications. The Enable notifications toggle must be turned on.

For example, the notification for the KPI can be set to be triggered when the Success Criteria for the KPI is Greater than 30.

Notification supported KPIs:

The list of KPIs for which the notifications can be triggered are:

Jira Mean Time To Resolution

  1. Jira Change Failure Rate

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3. Gitlab Lead Time

Configure Notifications for KPI

  1. 1.Login to Opsera and navigate to Insights.

  2. 2.Open your dashboard.

  3. 3.Click the gear icon on the KPI for which you want to set up notifications.

  4. 4.Click the Dashboard Notifications tab.

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  5. Choose the app through which you want to receive the notifications, from the left menu. The supported apps are Email, Microsoft Teams, Slack and Google Chat.

  6. Enable the respective toggle (Example: Email Notifications) and set up the required details.

  7. Click Data Points Settings and set a condition based on which you want to receive the notification. Turn on the Enable Notification toggle for the data point.

  8. Click Save.